Results for Development (R4D) is a leading non-profit global development partner. We collaborate with change agents around the world — government officials, civil society leaders and social innovators — to create strong systems that support healthy, educated people. We help our partners move from knowing their goal to knowing how to reach it. We combine global expertise in health, education and nutrition with analytic rigor, practical support for decision-making and implementation and access to peer problem-solving networks. Together with our partners, we build self-sustaining systems that serve everyone and deliver lasting results. Then we share what we learn so others can achieve results for development, too.

We have a unique and vibrant culture at R4D. Diversity, equity and inclusion are at the heart of our work environment and help advance our mission. Diversity—of ideas, identities, perspectives and backgrounds—is vital to who we are and what we do. We seek people who embrace these values and will help reinforce them. Our work culture is collaborative, creative and entrepreneurial. We operate based on trust and respect. Teams across the organization frequently collaborate on programmatic work and support each other in continuously building a better R4D.

About the Innovation Practice

Around the world, individuals and institutions are finding new ways to work faster and smarter to address pressing challenges in health, education and nutrition systems. By adapting innovations to different contexts, creating novel approaches and solutions, and anticipating possible futures, these change agents are delivering better outcomes for citizens and challenging systemic inequalities.

In partnership with change agents, we facilitate the scale-up of innovations — addressing supply and demand-side barriers to scaling the impact of individual or cohorts of innovations. We also facilitate the strengthening of innovation ecosystems — addressing specific gaps, weaknesses and inefficiencies in the environment that are constraining innovation and scaling processes. To achieve these goals, we work with a range of innovation ecosystem actors, including social entrepreneurs, governments, civil society organizations and development agencies. Read more about the practice here.

Opportunity

R4D is seeking 1-2 Senior Finance & Operations Associate(s) to join our Innovation Practice, based in our London office. As an integral member of the Innovation Team, the Senior Finance & Operations Associate will work closely with team leads to support the financial and operational excellence of the Innovation portfolio. We are seeking a proactive, highly organised and detail-oriented individual to help us take this work forward. Previous experience supporting finance and operations of donor-funded projects and programmes will be essential along with an ability to build commitment for excellent Finance and Operations practices across the team. Strong verbal and written communication skills, an ability to think creatively and propose solutions to challenges within a highly collaborative team environment are also very important.

This position will report to the Innovation Finance & Operations Manager.

Responsibilities

General

• Proactively identify areas for finance & ops process improvement, propose solutions, and contribute to implementation.
• Lead internal meetings – for example to review project finance reports, update project forecasts, etc.
• Collaborate with and establish strong working relationships with external partners as required.

Finance

• Participate in refining and drafting suitable finance processes, tools and guidance for the practice and associated projects/programmes, to ensure the practice leverages and works in accordance with R4D systems and processes.
• Contribute to funder reporting, including working with different members of the team to ensure the timely submission of high quality, accurate financial reports.
• Support the Finance & Operations team, R4D Grants and Contracts Managers and the R4D Finance team with the day-to-day function in a timely manner.
• Be the interface between the Innovation practice Finance & Operations Team and the Global Finance team on financial queries including around forecasting, invoicing and payments.
• Support the practice in preparing invoices on the R4D finance system (Jamis) and liaise with R4D finance on sign off of invoices.
• Support the development of budgets for proposals for new work.

Operations

• Participate in refining and drafting suitable operational processes, tools and guidance for the practice and associated projects/programmes, to ensure the practice leverages and works in accordance with R4D systems and processes.
• Lead the establishment and execution of contracts for Innovation projects and other operational aspects of the practice, including consultant and supplier procurement.
• Support with the procurement process and tools and guidance for suppliers/consultants.
• Work with project teams to support event and meeting coordination (e.g., speaker research, vendor selection, scheduling and event-day coordination).
• Support the Finance and Operations team in monitoring contractual, administrative and compliance aspects related to the maintenance of the R4D office space in London.
• Ensure the Audio-Visual / Comms facilities in the London office are updated and functioning.

Qualifications and experience

Essential

• Bachelor’s degree or equivalent professional qualification in a relevant field (for exmaple accounting, business, finance, maths, etc.) plus 2-3 years of relevant work experience, or Masters degree in a relevant field plus at least 1 year of relevant work experience.
• Excellent analytical skills and proven experience with data analysis in Excel.
• Excellent oral and verbal communication skills, including the ability to present complicated and detailed data to colleagues and partners.
• Experience of using financial management software (e.g. JAMIS, Oracle, Xero, etc.)
• Experience developing and maintaining effective processes and systems such as for financial management, tracking and managing resources, procurement processes, or similar.
• Demonstrated ability to prioritise and manage work in a fast-paced environment across multiple projects and work streams with competing time/resource demands.
• High level of organization, attention to detail, professionalism, and reliability.
• Willing to work from the R4D London office 2-3 days per week.
• Candidates must be legally authorized to work in the UK.

How to apply

Please click here to apply.

Results for Development (R4D) is a leading non-profit global development partner. We collaborate with change agents around the world — government officials, civil society leaders and social innovators — to create strong systems that support healthy, educated people. We help our partners move from knowing their goal to knowing how to reach it. We combine global expertise in health, education and nutrition with analytic rigor, practical support for decision-making and implementation and access to peer problem-solving networks. Together with our partners, we build self-sustaining systems that serve everyone and deliver lasting results. Then we share what we learn so others can achieve results for development, too.

We have a unique and vibrant culture at R4D. Diversity, equity and inclusion are at the heart of our work environment and help advance our mission. Diversity—of ideas, identities, perspectives and backgrounds—is vital to who we are and what we do. We seek people who embrace these values and will help reinforce them. Our work culture is collaborative, creative and entrepreneurial. We operate based on trust and respect. Teams across the organization frequently collaborate on programmatic work and support each other in continuously building a better R4D.

R4D is seeking an StaffAccountant to join the Finance team. The Staff Accountant will apply U.S. GAAP to be responsible for the day-to-day maintenance of the Accounts Receivable functions. The Staff Accountant will direct all accounting activities and apply GAAP to construct and monitor budgets, and ensure accuracy, completeness, and timely maintenance of the GL accounts and the resultant financial statements. The individual will work closely with the Payroll Manager. The ideal candidate is expected to be self-motivated and able to function/work independently as well as part of a team to present high quality results within tight and competing time frames. The Staff Accountant will have outstanding analytical, problem-solving, interpersonal and diplomacy skills.

This position is based in Washington, DC.

Responsibilities

• Review and process credit card reconciliations in Concur ensuring full compliance with funder requirements (i.e.: USAID, Gates) and R4D’s policies and procedures
• Generate journal entries and reports, and verify postings against billing/supporting documentation
• Maintain and keep track of staff advance reconciliation spreadsheet such as researching for and following up with outstanding advances and prepare advance reclass entries after the batch is closed for month end
• Update new projects to invoice template in Concur and Accounting System
• Serve as the primary contact if staff has any issues with Concur
• Maintain and keep track of expired projects by removing and/or adding them in/from Concur.
• Create monthly international invoices for manager’s final review and approval.
• Enter New Hires in the accounting system; Train on entering their timecard in Jamis and Expenses in Concur
• Assist with the Billing Manager on miscellaneous task.
• Create and reconcile international spreadsheet with monthly invoices.
• Ensure all work is audit-ready, and work closely with colleagues.
• Maintain financial security by enforcing internal controls, and accounting regulations
• Assist G/L manager in developing best practice procedures.
• Resolve all work-related problems promptly, and use good judgment in escalating critical issues
• Share knowledge and provide finance training to staff and new hire as needed
• Participates fully as a member of R4D by contributing, assisting and participating in projects, activities, and initiatives as requested by management.

Qualifications:

• BA in accounting, finance or business with emphasis in finance
• 3-5 years of experience in accounting, auditing or finance with emphasis in general accounting
• Strong ability to communicate effectively in English, both verbally and in writing
• Knowledge of, and ability to apply GAAP and work within strict guidelines and procedures
• Thorough knowledge of full-cycle accounting, and the application of accounting theories
• Strong ability to understand the flow of transactions and use of an integrated accounting system
• Good knowledge of computer applications such as Microsoft Office, and its ad-hoc reporting software
• Strong ability to calculate and conduct complex statistical analysis.
• Ability to maintain the highest degree of confidentiality regarding all aspects of work.
• Outstanding attention to detail and consistently produce timely and error-free work
• Strong ability to plan, organize, prioritize work, and multi task under pressure to meet tight deadlines
• Ability to successfully work with diverse groups in all department.
• Excellent interpersonal skills and ability to interact/work with a client-services focus, and respond to inquiries in a courteous and professional manner
• Ability to work collaboratively with all levels of employees, management, and external agencies and be able to effectively manage time to meet goals and deadlines in a fast-paced environment
• Excellent timekeeping and attendance, and ability to work flexible schedule including evenings.

How to apply

Please click here to apply.

Results for Development (R4D) is a leading non-profit global development partner. We collaborate with change agents around the world — government officials, civil society leaders and social innovators — to create strong systems that support healthy, educated people. We help our partners move from knowing their goal to knowing how to reach it. We combine global expertise in health, education and nutrition with analytic rigor, practical support for decision-making and implementation and access to peer problem-solving networks. Together with our partners, we build self-sustaining systems that serve everyone and deliver lasting results. Then we share what we learn so others can achieve results for development, too.

We have a unique and vibrant culture at R4D. Diversity, equity and inclusion are at the heart of our work environment and help advance our mission. Diversity—of ideas, identities, perspectives and backgrounds—is vital to who we are and what we do. We seek people who embrace these values and will help reinforce them. Our work culture is collaborative, creative and entrepreneurial. We operate based on trust and respect. Teams across the organization frequently collaborate on programmatic work and support each other in continuously building a better R4D.

R4D seeks a highly motivated and dynamic Program Officer to play a key role in the Market Shaping Practice to support the quantitative and qualitative market analysis and solution development for projects focused on expanding access to maternal nutrition commodities and maternal, newborn, and child health commodities. The Program Officer is vital in conducting research, testing hypotheses, generating solutions, and engaging with global and country stakeholders.

If that work ignites your imagination, we’d love to tell you more and explore how we can work together!

This position is based out Abuja, Nigeria office location.[NOTE: Nigerian nationals are encouraged to apply; this position does not include international relocation or expatriate benefits.]

Practice:

TheMarket Shapingpractice (MSP) is dedicated to transforming access to, and improving appropriate use of, essential and life-saving products in a holistic and sustainable manner. We develop, iterate on, and support catalytic implementation of long-lasting solutions at the global and country levels to address challenges identified by country partners and backed by rigorous analyses. Using practical and business-driven approaches -- from increasing market transparency around the number of potential users, to improving demand forecasting, to developing purchasing and value chain strategies, to crafting cost-effectiveness and financing gap analyses -- our work ensures that the markets for life-improving goods operate with improved efficiency, and that utilization of those goods increases. We’ve applied our expertise to achieve more than a billion dollars in savings in countries and supported improved access to high-quality products in health, nutrition, and education markets. Some of our projects include increasing access to childhood pneumonia treatments through iterative market shaping approaches in support of government leadership and in close collaboration with partners and other key market actors in several high-burden countries, including Ethiopia and Tanzania; transforming markets for maternal, newborn, and child health medicines and devices across five Sub-Saharan African countries (Ethiopia, Kenya, Nigeria, Tanzania, Uganda), identifying underlying market challenges and opportunities to address severe acute malnutrition; partnering with the Government of Ethiopia to establish and support the Quantification and Market Shaping Directorateto spearhead country-owed and -led market shaping investment in the public health system. You can explore more of our current and previous projects here.

Opportunity:

Results for Development (R4D) is seeking a highly motivated and dynamic Program Officer to provide technical support to the Market Shaping Practice’s global work in Maternal Newborn and Child Health and Nutrition products. As a Program Officer, you will help to conduct high-quality research and analysis for new and ongoing projects to support efforts towards identifying holistic barriers in markets, generating evidence, and designing creative solutions to address identified barriers related to products that address maternal and child wasting including but not limited to microbiome-directed ready to use therapeutic food, balanced energy protein supplements and small quantity- lipid-based nutrient supplements. As part of all this work, you will help to manage new and existing stakeholder relationships at both the country and global levels across the public and private sectors, and effectively communicate our approach and impact.

A successful Market Shaping Program Officer will be highly motivated and passionate about our projects; a creative problem-solver; have strong analytical, communication, and collaboration skills; and have a commitment to excellence and producing results. Our team is resourceful, responsible, tenacious, mission-driven, and always has a positive attitude. We hope that you value these traits as much as we do!

Responsibilities

• Responsibilities include, but are not limited to:
• Lead qualitative and quantitative research and analysis to identify market barriers to product introduction or scale up,
• Design of solutions via hypothesis-driven approach to develop recommendations for global and country level stakeholders,
• Develop analytic and written deliverables that synthesize information effectively and communicate key findings and policy recommendations from research and analyses to internal and external audiences,
• Develop and execute project workplans and activities in a high-quality and timely manner,
• Engage with a wide range of domestic and international stakeholders,
• Work with a multi-cultural team based across R4D offices and focus geographies,
• Develop knowledge management and communication strategies to promote the dissemination and uptake of our work,
• Support business development efforts (in collaboration with market shaping team members and across R4D teams) to mobilize resources to finance new opportunities for impact.

Qualifications:

• Bachelor’s degree with 5 years’ relevant work experience OR Master’s degree with 3 years’s relevant work experience in public health, economics, international development, business, or other related field of study.
• Public, non-profit, or private sector experience in health commodity supply, quantification, procurement, distribution, financing, or regulation preferred but not required.
• Experience working (or supporting work) in LMICs (Low and Middle Income Countries) preferred, but not required.
• Genuinely passionate about markets-based approaches to drive sustainable impact.
• Demonstrated track record of analyzing quantitative and qualitative data, and independently developing analytical products.
• Ability to think and solve problems in a structured and logical manner.
• Strong interpersonal skills and ability to build relationships with a wide variety of stakeholders in multicultural environments.
• Excellent written and verbal communication skills, including demonstrated ability to develop compelling presentations and written reports.
• Ability to work independently and collaboratively as part of a geographically disbursed team, including working across a wide range of time zones, and deliver high-quality results within a fast-paced, dynamic environment.
• High level of proficiency in Microsoft Office, particularly Excel, PowerPoint, and Word.
• Willingness to periodically travel domestically and internationally, per project need
• Fluency in oral and written English.

How to apply

Please click here to apply.

Salary: Kes. 2,474,750

Fixed Term Contract – 12 months

21 Hours per week

Job Profile

To contribute to CAFOD’s involvement in Eritrea in line with the agreed Core Country Programmes, by taking lead on the day-to-day management of partners financial management, monitoring and reporting for CAFOD and Institutional supported programmes and partnerships.

The Partners Support Accountant will be responsible for and provide technical advice, guidance and capacity strengthening support to partners.

The Partners Support Accountant will be responsible for all aspects of financial management of the project in compliance with the donor and CAFOD standards and procedures. They will also provide support to the partners’ finance teams on monitoring expenditure and reporting.

The position will be based in Nairobi in Kenya and work 3 days a week. Travel is a requirement for this role and the successful candidate may need to travel up to 12 weeks per year, sometimes at short notice and to areas of potential risk.

*Early applications are strongly encouraged as this role may be closed for applications before the advertised date*

Key Responsibilities:

Financial management of programmes

• Maintain an overview of the programme finances providing accurate and timely updates to the programme team and Head of Region-Africa and CAFOD’s Finance department in London.
• Produce accurate and timely programme financial reports on a monthly, quarterly or annual basis as required, consolidating all donor funded income and expenditure. Reports should meet the standards required by the donor and those required by CAFOD.
• Provide support to the Finance/Accounts Departments of partner organisations to enable them to produce and submit accurate expenditure reports on expenditure, in line with CAFOD internal and institutional donor requirements.
• Support may include design of appropriate accounting and reporting systems, design of spreadsheets, training and on-going guidance of personnel. This will necessitate regular travel and support to partners and presentations at partner workshops.
• Advise the Programme Manager of variances arising in programme/project expenditure, and the need for transfers of grants to partners’ organizations to ensure that programmes and partner organisations have the necessary funds at their disposal with which to implement their work effectively.
• Prepare annual programme budgets with the necessary CAFOD partners. Monitor expenditure against these budgets and advise the budget-holders of expenditure-to-date and variances arising.
• Develop comprehensive accounting and related systems and procedures to ensure financial compliance with donor and audit standards and rules, and ensure auditable records are maintained.
• Represent CAFOD’s programmes providing all necessary financial information and shared experiences as may be required by external donors and contributing effectively to all monitoring and evaluation requirements as may be established by CAFOD and external donors.

Programme Administration

• Correspond with partners in relation to processing of grants and CAFOD’s Programme Cycle Management (PCM) system.
• Maintain up to date records on Web Promise database, including registering projects/programmes, generating approvals and payments and ensuring partner details and bank details are up to date.
• Maintain and develop programme/project cycle and financial tracking documents in order to have an easily accessible overview of the funding stage of each partnership.
• Maintain appropriate hard copy (paper) and electronic files in adherence with International Division procedures.
• When necessary, provide administrative support in emergency situations.

Financial management

• Keeping the overview of the programme and office finances providing accurate and timely updates to the Head of Region-Africa and CAFOD in London.
• Process partners grant payments that need to be made for all grants approved; ensuring that the necessary documentation and authorisation has been obtained.
• Account for expenditure made on a monthly basis according to prescribed procedures and deadlines and using the prescribed software.

Systems and compliance

• Effectively use CAFOD’s programme management information systems to ensure programme and project information on WebPromise is up to date. This will include producing management information to support decision making.

This list of duties and responsibilities is by no means exhaustive and the post holder may be required to undertake other relevant and appropriate duties as required. Any changes will be made in consultation with the postholder in the interest of CAFOD’s Eritrea Core programme.

Safeguarding

All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.

Essential Criteria

• Experiencing and training staff in good standards, systems and processes as well as donor compliance and accountability.
• The ability to manage time and resources efficiently, able to take initiative and work with minimal supervision; manages emotions and stresses positively.
• Speaks and writes fluent English: able to communicate effectively at a distance and across cultures making effective use of technology.
• Understanding of donors and ability to ensure compliance to donor requirements.
• Full understanding and practical application of good financial standards and PCM.
• Experience in monitoring and reviewing expenditure, recognizing errors, issues and fraud.

Desirable Criteria

• Recognised professional accounting qualification; Minimum BA Degree in Accounting/Business Administration or related field.
• Sound financial understanding with practical work experience in a finance in an NGO environment.
• Audit skills, being able to spot any financial irregularities or fraud and also to suggest improvements in financial processes and practices.
• Significant experience in managing, coaching and mentoring staff in sound financial management skills and task manages others in the office.
• Excellent computer skills, including full working knowledge of standard word processing and spreadsheet packages.
• Understanding and experience of institutional funding priorities, trends and donor conditions.
• Experienced in working with and committed to developing the capacity of local partner organisations / National NGOs.

Safeguarding Children and Vulnerable Adults

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves responsibility for people who will have contact with children, young people and vulnerable adults and applicants will be subject to specific checks related to safeguarding issues.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

Please clickherefor a full list of CAFOD’s Staff Benefits

Come and join us and help make a real difference in the lives of the world’s poorest communities.

CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.

How to apply

Interested Candidates should submit their applications through the link below by 2nd April 2024.

CAFOD Careers (changeworknow.co.uk)

Salary: Kes. 2,474,750 per annum

Fixed Term Contract – 12 months

21 Hours per week

Job Profile

To contribute to CAFOD’s involvement in Eritrea in line with the agreed Core Country Programmes, by taking lead on the day-to-day management of Monitoring, Evaluation and Learning for CAFOD and Institutional supported programmes and partnerships.

The Programme Officer Monitoring, and Evaluation will be responsible for and provide technical advice and guidance on monitoring, evaluation and learning components of Eritrea Core Programme and Programme Strategies respectively in collaboration with the Head of Region-Africa, the Programme Manager Eritrea and Eritrea partners.

To strengthen Monitoring, Evaluation and Learning (MEL) systems, ensure their functionality and evidencing of best practices. This will entail developing and/or refining tools and processes in M&E for Resilience, Food/Security/Livelihoods and emergency programmes.

Responsible for MEL planning particularly at project design, appraisal, implementation, monitoring and evaluation stages. It will include management and utilisation of processes, coordination and facilitation in programmes and MEL training.

The position will be based in Nairobi, Kenya and work 3 days a week. Travel is a requirement for this role and the successful candidate may need to travel up to 12 weeks per year, sometimes at short notice and to areas of potential risk.

*Early applications are strongly encouraged as this role may be closed for applications before the advertised date*

Key Responsibilities

Contribution to Programme management and development

• In cooperation with the Head of Region, programme teams and partners, contribute to the development and management of CAFOD’s Eritrea Core Programmes & Programme Strategies with special reference to Monitoring, Evaluation and Learning.
• Jointly with programme staff and partners be responsible for the effective programme design, implementation, monitoring, evaluation and reporting on programmes, in line with agreed standards (programme cycle management) and donor requirements with an M&E lens.
• In agreement with HoR, Programme team, HQ Programme Development and Funding Officer and partners, jointly develop programme and project proposals, assess the existing capacities to manage implementation while ensuring that MEL analysed data and learning inform proposal development. This includes preparation of funding applications and reports for CAFOD and external funders.
• Act in line with CAFOD’s partnership standards by promoting and supporting partners’ adherence to jointly agreed Protection, Safeguarding, Accountability, Gender, Supply chain management/procurement, Core Humanitarian Standard good practice.
• Develop, nurture and manage relationships with CAFOD’s partner organisations in line with the principles and standards set in our Partnership Policy, guidance and tools, and in agreement with the HoR.

Develop and manage effective monitoring, evaluation and learning approaches and systems

• Develop and manage effective Monitoring, Evaluation and Learning (MEL) systems, tools, approaches and methodologies for capturing and documenting data in collaboration with the programme team and partners.
• Review and regularly update the monitoring and evaluation plan including making recommendations to the Head of Region and the programme team on the improvement of the TPF and risks management strategy.
• Work closely with the programme team to monitor programme activities, tracking progress towards achieving their expected outputs / outcomes, and sustainability of achieved results.
• Liaise with the HoR, programme staff and the Organisational Performance & Evidencing team and other relevant teams in the planning and undertaking of various MEL activities including the development of the baseline studies, assessment surveys, review of the Theory of Change, programme strategy performance/impact indicators, and management of the evaluation procedures for programmes.
• Design, in collaboration with the programme team and the Organisational Performance & Evidencing team, a MEL database system for all institutionally funded projects aligned to the overall programme proposal and log frame.

Support partner MEL capacity development and strengthening

• Invest in partners’ capacities jointly with the programme team and partners, identifying monitoring, evaluation and learning capacity needs, developing strategies and plans and training materials to address identified capacity issues, identifying sources of support and allocating resources accordingly.
• Build, develop and/or strengthen partners’ capacities by implementing capacity development plans / training to include understanding MEL, support to design and implement MEL systems, use of and accessing of MEL tools for CAFOD and donor funded programmes.
• Contribute to the development of programme proposals and report writing for donor funded projects through review of documents and advise on suitability of M&E frameworks and tools.

Contribute to the development and management of Safeguarding /SADI Procedures, processes and systems

• Work with the Head of Region and Safeguarding Advisers to develop solid action plans for delivering CAFOD’s Protection mainstreaming work including Safety, Accessible, Dignity and Inclusion (SADI) for quality and safety of our programmes.
• Lead on capacity development and strengthening of programme officers, partner staff and communities on Safeguarding / SADI. This will include support for partners to embrace and to adhere to quality and safe practices in programmes, individual organisations and in communities where we work.
• Work with partners to put in place complaints and feedback systems. This will include consultations with communities and people on the design, implementation and monitoring of complaint-handling systems, processes and access to safe and responsive mechanisms to handle complaints.
• Work with partners to ensure organisational commitment to act on complains, that the complaints system is clearly communicated to relevant stakeholders especially communities, prioritises the safety of the complainant, they cover sexual exploitation and abuse, that communities are aware of the expected behaviour of humanitarian staff regarding the prevention of sexual exploitation and abuse and other emerging issues according to defined policies and processes.
• Ensure appropriate and adequate documentation of complaints and evidencing those complaints are managed timely, fairly and appropriately, and generate periodic reports to inform management decisions.

Documentation and dissemination of lessons learnt and best practices

• Ensure effective use of CAFOD’s programme management information systems for documentation and dissemination of programmes lessons learnt and best practices.
• Capture, document, and disseminate learning and experiences from partners work across the organisation, networks and working groups.
• Compile beneficiary case studies / stories of change, project materials including photographs, documentaries and best practices to support cross organisational learning, reporting and fundraising.
• Communicate effectively with teams within CAFOD (Communications and media team, Supporters, Communities of practice and working groups) to ensure that the Eritrea programme is well understood and profiled; and substantial information is available for fundraising and communications including publications, media briefings, education, etc.

This list of duties and responsibilities is by no means exhaustive and the post holder may be required to undertake other relevant and appropriate duties as required. Any changes will be made in consultation with the postholder in the interest of CAFOD’s Eritrea Core programme.

Safeguarding

All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.

Your role is responsible for ensuring that the programming work you are accountable for is safe, accessible, dignified and inclusive, providing ongoing support and follow-up to our partners in this area.

Essential Criteria

• Knowledge of Catholic values; understanding the importance of safeguarding to church, faith-based and other partners.
• Understanding and experience of international development and programme management and quality standards within the context.
• Experience working with multicultural teams and in/with different cultural settings and faiths.
• Speaks and writes fluent English: able to communicate effectively at a distance and across cultures making effective use of technology.
• Understanding of donors and ability to ensure compliance to donor requirements.
• Full understanding and practical application of good financial standards and PCM
• Experience in monitoring and reviewing expenditure, recognizing errors, issues and fraud.

Desirable Criteria

• Knowledge and experience of Monitoring, Evaluation and Learning concepts, frameworks and tools; as well as ability to manage, analyse and interpret M&E data.
• Ability to develop and/or adapt M&E tools for practical use.
• Clear understanding of policy issues and international and national legal laws impacting development and humanitarian context in Eritrea.
• Understanding and experience of institutional funding priorities, trends and donor conditions.
• Experience using programme cycle management tools effectively to deliver work within an agreed programme framework.
• Experienced in working with and committed to developing the capacity of local partner organisations / National NGOs.
• Ability to work with and build the capacity of programme staff and partner organisations.

Safeguarding Children and Vulnerable Adults

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves contact with children, young people and vulnerable adults, or has responsibility for people who will do, and applicants will be subject to specific checks related to safeguarding issues.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.

Please clickherefor a full list of CAFOD’s Staff Benefits

CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.

How to apply

Interested Candidates should submit their applications through the link below by 2nd April 2024.

CAFOD Careers (changeworknow.co.uk)